SearchUnify Recognized as a Leader in G2 Spring 2022 Grid® Report for Enterprise Search
The platform is a proud leader of the last eight G2 Grid® reports.
MOUNTAIN VIEW, Calif., March 22, 2022 /PRNewswire/ — SearchUnify, an award-winning unified cognitive platform, today announced its position in the Leader quadrant of G2’s Spring 2022 Grid® report for enterprise search for the eighth consecutive quarter.
Leaders are determined based on high levels of customer satisfaction and the likelihood of recommending real user reviews on G2, the world’s leading business solution review website. SearchUnify scored an astonishing 100% for “ease of doing business with” and 97% for “quality of support.”
Driven by true AI and self-learning algorithms, SearchUnify makes it easy for authorized users to locate and access relevant business information by creating a centralized content repository. Additionally, the platform powers an insights engine that articulates analytics to improve UX and powers multiple futuristic applications for customers and employees.
“We are honored to be named a Leader in the report for the second consecutive year,” commented Vishal Sharma, CTO, SearchUnify. “SearchUnify enables companies to unlock the full potential of their enterprise data spread across multiple silos. It ensures that relevant business information reaches those who need it. Earning this prestigious recognition underscores the value that we create and demonstrates our unwavering commitment to providing industry-leading solutions for edge support and self-service experiences,” he added.
“There is no better way to tell the story of our successes than through positive customer feedback. This validates the delivery of our promise in the real world. Although this is SearchUnify’s second consecutive year as a leader , we’re just getting started. We look forward to continually innovating our platform by leveraging the latest and emerging technologies to deliver exceptional customer experiences,” said Paramvir SharmaManager – Customer Support and Success, SearchUnify.
What users said about SearchUnify
G2 sees more than one million users on its website every month. It includes professionals, investors and buyers. Here’s what they say about SearchUnify:
- “We are solving a problem of proliferation of knowledge inside and outside our organization. We have multiple sources of product information and have now started to ensure that it all comes from the SU instances that we have incorporated.” – Director of Knowledge and Community Management
- “Robust and complex search engine tool; patient and helpful customer success and support teams.” – Customer adoption specialist
- “We now have the ability to search multiple content sources from within Salesforce using query, full tab search, and our customer community. We have achieved very good adoption and are now able to measure deviation much more accurately. – Computer software administrator
SearchUnify is a leading unified cognitive platform that powers enterprise search and a suite of next-generation supporting applications. He was honored with two Silver Stevies at 2021 Stevie® Awards for Sales and Customer Servicetwo Silver Stevies at Stevie® Asia-Pacific Awards 2020a silver and a bronze medal at the Stevie® Awards for 2022 Sales and Customer Service and a silver medal and a bronze medal at the Stevie® Awards for Sales and Customer Service 2020. It was named a finalist for “Best Technological Innovation” at The Global Contact Center World Awards 2020 and “Best New Technology Solution” at the 2020 ICMI Global Contact Center Awards.
Karamjeet Singh Khosa
Senior Marketing Manager, SearchUnify